What mistakes ruin a Vermont crash claim in the first 48 hours?
Everyone says "just tell the insurer what happened," but actually the fastest way to damage a Vermont claim is to talk too much, post too much, and wait too long to document it.
In the next 24 hours: get medical care, report the crash, and say less.
If you were hurt near Brattleboro on Route 9, I-91, or a back road during deer season, get checked even if you think it is "just soreness." Soft-tissue injuries, concussions, and back strain often show up later, and a treatment gap gets used against you.
Report a work-related crash to your employer immediately. If you were driving between patient visits, commuting in an HVAC service van, or hit while on duty, workers' comp and auto coverage can overlap.
Do not give a recorded statement to the other insurer on day one. Do not guess about speed, pain, or fault. In Vermont, modified comparative fault matters: if you are found 51% or more at fault, you recover nothing.
In the next week: lock down the evidence.
Get the crash report number from Brattleboro Police Department or Vermont State Police. Save photos of the vehicles, road, skid marks, weather, and any deer, fallen tree, or obstructed roadway conditions.
Keep every receipt and write down missed shifts.
Do not repair your car before it is photographed. Do not delete texts. Do not post on Facebook, Instagram, or TikTok about feeling "fine," hiking, skiing, or being back to normal. Insurers watch social media for exactly that.
In the next month: protect consistency.
Follow treatment instructions and keep appointments. Switching stories between urgent care, your employer, and insurers is a common value-killer.
If a worker's comp form or auto claim form asks for a broad authorization, read it carefully before handing over your full medical history.
If road conditions played a role, note whether the road was state or town maintained. That can affect who had notice and who may be responsible.
The information above is educational and does not create an attorney-client relationship. Every injury case turns on its own facts. If you're dealing with this right now, get a professional opinion.
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